The COVID-19 pandemic will change the way we identify and interact with each other in an irreversible way. Prior to this outbreak, physical interaction with each other was part of our natural behaviour for thousands of years. It shaped the way we identified, recognised and trusted each other.
In these extraordinary times, private companies, governments and individuals are in search of new models that enable them to check an identity with the highest level of trust and assurance. The ability to prove that someone is who they say they are is the fundamental basis to our economic, financial, political and social development. Identity verification is the key to unlocking access to vital services such as education, healthcare, shelter and legal services.
Identity in the digital world
As we have become increasingly dependent on physical interactions, paper and plastic identity documents, the ability to digitally verify our unique personal attributes will move identity verification into a new dimension.
One of the significant drivers of this move is the “new consumer behaviour”. Consumers are now seamlessly integrated with their devices. Single sign-on and biometric verification to complete transactions is part of the natural behaviour of the modern consumer. The expectation of a smooth user experience is a determining factor in the consumer’s choice.
The market is somewhat at odds. On one hand legacy processes for identity verification remains at the forefront of business processes whilst there is a new consumer behaviour that is dependent on technology for social and transactional purposes. Given this appetite of the new consumer, identity verification is on the cusp of transformation. The global pandemic has accelerated the need for digital identity verification in order for businesses, governments and people to achieve economic continuity. Digital identity verification will be part of our “new normal” to overcome the challenges of today and to develop the opportunities of tomorrow.
The Otem Solution
Otem is a digital identity verification platform. Otem enables the complete identity verification of staff and clients remotely and reliably, saving the time and resources spent on verification. Businesses can reduce the lead-time for onboarding and verify with accuracy and confidence.
Our solution is technology enabled and meets the highest standards of ID verification in the UK and has global application across the US, Canada, Australia and New Zealand. We want to change the legacy processes of verifying identity and unlock a new dimension where transparency, trust and data security is at the forefront of our solution.
